Return & Refund Policy

Thank you for shopping with Sayingtee.

We are committed to providing a reliable shopping experience and clear return and refund procedures. Eligible products may be returned or exchanged within 30 days of receiving your order.

Order Cancellation

Please carefully review your order details, including size, color, quantity, and shipping address before completing your purchase.

Once an order is placed, it may enter processing immediately and cannot always be modified or canceled.

If you would like to cancel your order, please contact us as soon as possible:

Email:
service@sayingtee.com

Please note:

• Orders canceled more than 24 hours after placement may incur a 30% processing fee.

• Orders cannot be canceled after 3 days from purchase.

• Shipped orders cannot be canceled.

Exchanges

We accept exchanges for eligible products.

If you need to exchange an item for a different size, color, or style, please contact our customer support team.

Exchange requests are subject to product availability. Any applicable price difference will be charged or refunded accordingly.

Returns

You may request a return within 30 days of receiving your order.

We accept returns for both:

• Defective or damaged products

• Non-defective products

Eligible returned items may be new or lightly used, but must be returned in reasonable condition with all included parts and accessories.

Items that are excessively worn, intentionally damaged, altered, improperly washed, or otherwise damaged through misuse may not be eligible for return.

Personalized or customized products may only be returned if they arrive damaged, defective, or incorrect.

Return Process

To request a return:

1. Contact our customer support team at service@sayingtee.com with your order number, product name, and reason for return.

2. Our team will review your request and provide return instructions.

3. A free return shipping label will be provided for eligible returns.

4. Securely package the product and send it back using the provided return label.

5. Once the returned item is received and inspected, we will process your refund or exchange.

Please contact us before sending any return so that we can ensure the return is processed correctly.

Return Address

Guangzhou Huasui E-commerce Technology Co., Ltd.

Room 102, Unit 1, Building 3
No. 43 Magangling Street
Baiyun District
Guangzhou, Guangdong 510430
China

Please contact our customer support team before mailing your return.

Return Shipping Costs

Sayingtee provides a free return shipping label for eligible returns.

Customers will not be charged a return shipping fee when using the return label provided by Sayingtee.

Restocking Fee

We do not charge a restocking fee for eligible returns.

Refund Information

Refunds will be issued to the original payment method used for the purchase.

After the returned item has been received and inspected, the refund will be processed within 5 business days.

Please note that your bank, card issuer, PayPal, or other payment provider may require additional time for the refunded amount to appear in your account.

Important Notes

• Return requests must be submitted within 30 days after delivery.

• Items damaged through misuse, improper washing, excessive wear, or unauthorized alteration may not qualify for a return.

• COD return packages are not accepted.

• Please contact us before returning any product.

• Personalized or customized products are only eligible for return when damaged, defective, or incorrect.

Contact Us

For questions regarding cancellations, returns, exchanges, or refunds, please contact our customer support team:

Service Email:
service@sayingtee.com

Phone:
+86 15088056242

Service Time:
Monday - Friday, 9:00 AM - 6:00 PM (GMT+8)